You’re lucky the world is full of idiots. You’re lucky that most days you probably deal with people who would put up with your stupidity.
But today, today you were dealing with me. Sure, last week when you were supposed to install my cable TV and internet, you informed me that you couldn’t do the TV without the actual TV.
Fine. I can deal with that. So you installed the cable, and I rescheduled the TV installation for a week later. Of course, you wouldn’t have any earlier appointments because that’s how you operate.
So this morning, I wake up at 9 a.m., after rearranging my work schedule to fit YOUR schedule. I sit in my living room, and wait and wait and wait. An hour later, I hear my phone ring and run into the other room, a minute too late. There’s a message from you asking if I want to reschedule….what?
You never knocked on the door. You never got off your lazy ass and walked up to our (unlocked) apartment complex to knock on the door, as I sat waiting for over an hour in the living room. Instead, you told your supervisor that there was a “locked gate” and you couldn’t get in. There’s no locked gate–just a very lazy employee.
Oh, and your “customer service”? If that’s what you call that snide, rude lady who answered my phone call and told me the technician could come back–but it would have to be an all day appointment? Yeah, some customer service skills. How many pieces of flare does she have on?
So, what I’m saying Time Warner is that you are an idiot. You are the epitome of a lazy American who skims by on doing the minimum and getting away with as much laziness as you can. You have an attitude of a diva, which I guess you got because you know we need you. You know that all of Hollywood is dependant on you.
And you know what? I thought about cancelling my service with you, you jerk. But you’re like an abusive pimp. You get the job done, even if we get slapped around a little in the process.
So back to your customer service lady? She told me I had to reschedule for the “earliest appointment” which is…Saturday… my only day off… to sit around and wait for a phonecall….from an idiot.
Your faithful customer,
Rebecca
Rebecca M Ford 